We are passionate about Service Innovation.

All our content is informed by our community extensive global research and contributions on Service Innovation, Design Thinking, Service Design and Entrepreneurship. This extensive theoretical ground is then combined with our community reach, knowledge exchanges and practical expertise acquired over the years accelerating organizations, ranging from Silicon Valley startups to Agile project teams at large Enterprises.

Use.Report
A global study on global service performance designed by Hivelab (former Eise) students. USE.Report Global 2015 is based on the consumer journey and the perception of innovation. It aims to construct a balanced vision of how service organizations perform in six different countries, including: Brazil, EUA, UK, Germany, Sweden and Japan.
USE.Report
A global study on global service performance designed by HiveLab (former EISE) students. USE.Report Global 2015 is based on the consumer journey and the perception of innovation. It aims to construct a balanced vision of how service organizations perform in six different countries, including:
Brazil, EUA, UK, Germany,
Sweden and Japan.
ServiceDesignSprints.com
We make design thinking accessible to SMBs. A service design sprint is a 4-day hackathon that brings together customers, employees, management and designers in a joint effort to improve a business service experience. ServiceDesignSprints.com is a global open community of service designers and enthusiasts of service design. We are bringing service design to the reach of small and medium sized businesses that do not usually have access to it.
Servicedesignsprints.com
Nós aceleramos pequenos e médios negócios através do Design Thinking. Um service design sprint é uma intervenção de 4 dias na qual consumidores, colaboradores, gestores e designers se juntam para melhorar e inovar a experiência de serviço de um negócio. ServiceDesignSprints.com é uma comunidade global de service designers. Nós estamos levando o design de serviços para pequenas e medias empresas que normalmente não teriam acesso a isso.
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